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Privacy Policy

TownhallNiagara.ca

Effective Date: April 27, 2026

1. Introduction

TownhallNiagara ("we," "us," or "our") is a community initiative based in Niagara, Ontario, Canada. We are committed to protecting the privacy of individuals who visit our website at TownhallNiagara.ca and who choose to subscribe to our mailing list or follow our updates. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

When you subscribe to our mailing list or fill out a contact form on our website, we may collect the following information:

  • First and last name
  • Email address
  • Municipality or ward (if provided)
  • Any additional information you voluntarily provide in a message or form field

We do not collect sensitive personal information such as financial data, government identification numbers, or health information.

3. How We Use Your Information

The information you provide is used solely for the following purposes:

  • To send you newsletters, updates, and community information related to TownhallNiagara
  • To inform you about upcoming events, meetings, or opportunities to get involved in municipal governance
  • To respond to inquiries you submit through our contact forms
  • To improve our website and communications based on subscriber engagement

We will never use your personal information for commercial advertising, political party fundraising, or purposes unrelated to TownhallNiagara's community mission.

4. Consent and Opt-In

By completing and submitting a signup form on our website, you are providing express consent to receive communications from TownhallNiagara. Your consent is voluntary and may be withdrawn at any time. We comply with Canada's Anti-Spam Legislation (CASL) and will only send commercial electronic messages to individuals who have provided express or implied consent.

5. Unsubscribing

You may unsubscribe from our mailing list at any time by clicking the "Unsubscribe" link found at the bottom of every email we send, or by contacting us directly at the email address listed at the end of this policy. Upon receiving your request, we will remove your information from our active mailing list within 10 business days.

6. Third-Party Email Service Provider

We use Omnisend, a third-party email marketing platform, to manage our subscriber list and send email communications. Your name and email address will be stored on Omnisend's servers. Omnisend maintains its own privacy policy which governs how they handle data. We have selected Omnisend based on their commitment to data security and GDPR/CASL compliance. We do not sell or share your personal information with any other third parties.

7. Data Storage and Security

Your personal information is stored securely through our email service provider. We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure. By submitting your information, you acknowledge this inherent risk.

8. Your Rights

As a resident of Ontario, Canada, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information from our records
  • Withdraw consent to receive communications at any time

To exercise any of these rights, please contact us using the information provided below.

9. Cookies and Website Analytics

Our website may use cookies or similar tracking technologies to improve your browsing experience and gather general analytics about site traffic. These do not identify you personally. You may disable cookies through your browser settings at any time, though this may affect certain features of the website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website or subscription to our mailing list after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

TownhallNiagara

Website: TownhallNiagara.ca

Niagara, Ontario, Canada

This privacy policy was prepared in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).